We do not sell individual components/spare parts. If the problem was already present when you purchased the product, please bring it back to the store in which you purchased it. The reseller or retail store will check if it’s covered by the warranty policy.
Please check the temperature of the system is over heat or not. If so, please check for RMA. A little sound of motor is absolutely normal.
The light of water block do not lighting, what can I do?
Please check the SATA cable of the cooling is truely installed on PSU, then use the remote controller to try again. More setting please check: More..
The light of water block can't sync with MB, what can I do?
Please check the ARGB plug of the cooling is truely installed on MB, then use the remote controller to try again. More setting please check: More..
If I try all of suggest and still not work, what can I do?
Please check the battery of remote controller is out of power or not. Trough the top of controller, you can see the indicator turns red when pressing the controller. If not, that means the battery inside the controller has been dead. Please put an new CR2025/CR2032 battery to let it work again.
How can I clean my mouse pad?
Please wipe with a wet paper towel, do not use detergent/washing/washing machine/hair dryer
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