COUGAR's warranty covers products that, starting from the day of sale, show defects of material or manufacture that are objectively and demonstrably attributable to COUGAR and not to the user's actions or other factor. The rights and obligations derived from thiswarranty shall be defined and limited as indicated below. Please note that differentproducts have different warranty periods, for more details please check the packaging orthe attached COUGAR warranty period explanation. Before submitting a warranty claim, please see the Support FAQs for your specific product ( http://cougargaming.com/support/faq/ ) , since you might be able to solve the issue yourself and not need a replacement.Services Provided
COUGAR's warranty is strictly limited to repairing the goods or, when repair is deemed to be impossible or unsuitable, provide a replacement with either an identical product or, if an identical product is not available, a product of similar value.Product Use
COUGAR's products have been designed to be used in PC gaming together with the compatible operative systems indicated for each product. COUGAR does not recommend, endorse, authorize or support any other use of COUGAR products, and using COUGAR products for a purpose different from PC gaming will invalidate the warranty.Warranty Period
|Keyboards||1 year warranty|
|Mice||1 year warranty|
|Headsets||1 year warranty|
|Cooling Fans||1 year warranty|
|Power Supplies||GX : 5 years warranty|
|GX-S Series: 3 years warranty
*5 year warranty in the EU member states.
|LX/CMX/CMD/PowerX/A/RS/RX/STX/VTX : 3 years warranty
*For LX, 5 year warranty in the EU member states.
|STE/VTE Series : 2 years warranty|
|SL Series : 1 year warranty|
|PC Cases||1 year warranty (for electric parts)|
|Gaming Chair||1 year warranty|
|Mouse Pads||DOA replacement only|
|Mouse Bungees||DOA replacement only|
This warranty provides the user with specific rights. The user might enjoy additional rights according to local laws and regulations. In case of conflict between this warranty policy and local laws and regulations, the latter shall be effective.
This version of the warranty applies to products purchased on or after May 1, 2015.
Before submitting a warranty claim, please see the Support FAQs for your specific product ( http://cougargaming.com/support/faq/ ) , since you might be able to solve the issue yourself and not need a replacement.